Read our review of iMend's convenient phone and tablet repair service
Product: iMend www.imend.com Price: £19.99 Rating: ★★★★★ (5/5)
What they say...
Our experienced repair technicians will come out to your location & repair your phone securely in front of you while you carry on your day.
Our highly skilled iTechs all have extensive experience repairing iPhones, and many other mobiles and tablets.
We come to you at a time and place that suits you, to repair your phone in front of you so your data stays secure. And most repairs we do comes with our 12 month no-fuss warranty to give you complete peace of mind.
What our tester thought...
As a bit of a tech fan who relies heavily on my mobile devices I jumped at the chance to try the iMend.com repair service. My daughter (who has inherited my clumsiness) had dropped her Nexus tablet - smashing the screen – so I booked in a repair with iMend.com. After a chat on the phone with a really helpful operative I agreed to send the tablet off for a full diagnostic and replacement screen.
I posted the device off and the next day a technician called me to ask for the password so they could access the tablet. After performing the diagnostic check they were able to identify that the screen and charging port needed to be replaced. The engineer called to let me know what was wrong, confirm the full cost and check I was happy to proceed. Then the tablet was sent back to me in a protective blister pack by tracked courier along with a copy of the diagnostic report.
Overall I was really impressed with the efficiency of the service. The tablet was only out of my possession for a few days and returned safely in full working order. It was really simple process to book in the repair and I felt confident I was dealing with knowledgable professionals throughout.
It couldn't be simpler
Here's how the process works:
Simply log on to www.imend.com and click 'Get Started'. Then choose the device you want repaired by clicking on the photo that matches your phone. You can then select from a list of the most common repairs – each displayed with clear pricing – or, if you're unsure what's wrong opt for a diagnostic (prices start from £19.99). You can then click book!
You can choose to mail the device in to the service centre or, for an additional £15 call out charge the engineer will come to your home or work and fix the device in front of you. The technicians will call to arrange to repair your phone wherever is most convenient for you – often on the same day – and repairs only take around 30 minutes. iMend.com also has a no fix, no fee guarantee.