The Post Office is introducing talking cash machines for people living with sight loss as part of an upgrade to its ATM network. The upgrade will take place over the next six to nine months.
Customers will be verbally guided through their transactions
The speech-enabled machines will allow customers to plug their own earphones into the machines and be verbally guided through their transactions. They will input their PIN and select the service they require using a numeric option on the keypad.
The introduction of talking cash-machines follows the Make Money Talk campaign by the Royal National Institute of Blind People (RNIB), making cash machines more accessible to the 360,000 people in the UK registered blind or partially-sighted.
Fazilet Hadi at RNIB, says: "Making ATMs accessible to blind and partially-sighted people is a welcome development. For too long people with sight loss have been denied the same independent access to their money that most people take for granted."
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