Ask us anything - your popular questions answered!

Yours magazine

19 December 2011 09:00

 

Your most frequently asked questions – answered!

Q How can I get an anniversary message from the Queen?

Yours says: If you or someone dear to you is approaching a special birthday or wedding anniversary, then you can apply for a congratulatory card from the Queen. This tradition has actually taken place since 1917! Milestones that are celebrated are diamond (60th), 65th and 70th (and each year after) wedding anniversaries as well as 100th, 105th (and every year after) birthdays. To apply for an application form write to the Anniversaries Office, Buckingham Palace, London SW1A 1AA. To download an application form and for more information visit www.royal.gov.uk.


Q How can I obtain a copy of my birth certificate?

Yours says: If you were born in England or Wales you can order a copy of your birth certificate online from the General Register Office at www.gro.gov.uk. Certificates for births, marriages and deaths registered in England and Wales since 1837 are all available to buy for a standard service fee. If you prefer to apply by telephone call 0845 603 7788 or you can request an application form by calling the same number. For more helpful information visit www.direct.gov.uk


Q Where can I apply for unclaimed medals?

Yours says: If you think you’re entitled to receive an unclaimed medal then write to the Medal Office giving your full name, date of birth, current address, service number  and approximate dates of service at: MoD Medal Office, Innsworth House, Imjin Barracks, Gloucester, GL3 1HW. Replacements for lost medals can only be claimed if the circumstances were uncontrollable and unfortunately replacement medals prior to World War II can’t be issued. For more information visit www.mod.uk.


Q I’m moving house, who do I need to tell?

Yours says: Moving house can be stressful, but lots of address changes can be done before you move. Make a list of who you need to notify including your utility providers, mobile phone providers, TV licensing, insurance providers, banks, credit card and store card providers. Once moved notify your new council, your local electoral registration office and The Pension Service (08456 060 265). Update your driving license by picking up a D1 from the post office, where you can also enquire about mail redirection. Don’t forget to register with a new dentist and GP. Finally, reduce spam mail addressed to yourself or the previous occupier by registering with the Mail Preference Service. It’s a free service, call 0845 703 4599 or visit www.mpsonline.org.uk.


Q Do any charities still take old glasses?

Yours says: Lots of doctors surgeries take old glasses and recycle them for local causes, but if your local doctors doesn’t accept them then try Vision Aid Overseas. The charity offers a recycling scheme where glasses are given to people with sight difficulties overseas. Around 13 million children worldwide need glasses, so your glasses really could make a difference. You can drop your glasses at opticians nationwide, to find your nearest call 01293 535016 or visit www.vao.org.uk


Q How do I dispose of old medications?

Yours says: Most of us will have flushed old meds down the loo at some point and although there isn’t any research into the long term negative health effects, it isn’t a good idea. It’s common practice, but that doesn’t mean it’s good for the environment. The same goes for putting them down the sink, because modern treatment systems are not designed to deal with drugs they can easily end up in the water table creeping into our rivers and even our gardens. Putting them in the bin is a better idea than flushing them, but there is the risk that grandchildren and pets could get hold of them. Ideally your local pharmacy or council may offer a safe disposal point, or alternatively your GP may be able to point you in the right direction. If you do bin them, try to make them unappealing by liquefying tablets and mixing with cat litter. Always remember to remove your personal details from packaging, too.

For more helpful advice see the latest issue of Yours Magazine – out now